Subscriber Terms
Last updated on 23 April 2025
PLEASE READ CAREFULLY BEFORE ACCESSING ANY SERVICES VIA THIS WEBSITE
We are Auca Technology Ltd, a limited company (registration number 14274307) (Licensor, us or we). We are based at Henson House, Ponteland Road, Newcastle Upon Tyne, United Kingdom, NE5 3DF. You can contact us by emailing hello@auca.com or calling 0191 300 2550.
This licence agreement (Licence) is a legal agreement between you (Licensee or you) and us for:
- The subscription services provided by us via the Auca Platform (www.auca.com), our online vehicle aggregator for motor trade buyers allowing you to view and place bids on vehicles (Services).
- Any online software applications provided as part of the Services (Software).
- Any online documents provided as part of the Services (Documents).
We license use of the Services, Software and Documents to you on the basis of this Licence. We do not sell the Services, Software or Documents to you. We, or our licensors, remain the owners of the Services, Software and Documents at all times.
You should print a copy of this Licence for future reference.
1. Licence
1.1 The following defined terms are used in this Licence:
- Authorised Users means the employees, agents and independent contractors of you, your subsidiaries and affiliates, who you authorise to use the Services, the Software and the Documents.
- Good Industry Practice means the exercise of that degree of skill, care, prudence, efficiency, foresight and timeliness as would be expected from a leading company within the relevant industry or business sector.
- Licence Fees means the monthly licence fees payable by you to us for the User Subscriptions, as notified to you during the registration process.
- Licensee Data means the data inputted by or on behalf of you, for the purpose of using or facilitating your use of the Services, Software or Documents and any data generated by, or derived from your use of the Services, Software or Documents, whether hosted or stored within the Services, Software or Documents or elsewhere.
- User Subscriptions means the user subscriptions purchased by you, or on your behalf, from the Licensor (or an entity authorised by the Licensor to provide them), in accordance with the terms of the agreement you hold with that entity, which entitle Authorised Users to access and use the Services, Software and the Documents in accordance with this Agreement.
- Viruses means any thing or device (including any software, code, file or programme) which may prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any programme or data, including the reliability of any programme or data (whether by re-arranging, altering or erasing the programme or data in whole or part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses and other similar things or devices.
- Vulnerability means a weakness in the computational logic (for example, code) found in software and hardware components that, when exploited, results in a negative impact to confidentiality, integrity, or availability, and the term Vulnerabilities shall be construed accordingly.
1.2 In consideration of payment by you of the agreed Licence Fees and you agreeing to abide by the terms of this Licence, we grant to you a limited, non-exclusive, non-transferable, revocable licence, without the right to sublicense, to access and use the Services (and the Software and the Documents in connection with the Services) on the terms of this Licence, solely for your internal business operations.
1.3 We will use commercially reasonable endeavours to make the Services available on a 24/7 basis but: (a) we reserve the right to take some or all of the Services offline as reasonably required for routine and emergency maintenance or repairs; and (b) we do not warrant that the Services will be uninterrupted or error free.
1.4. Any bids submitted by you using the Services in relation to vehicles listed on the Auca Platform will be transmitted to the relevant seller. Any contract for the sale of a vehicle is between you and the relevant seller and we have no liability whatsoever and howsoever arising in relation to any contract entered into by you as a result of a bid submitted using the Services.
1.5. You shall: (a) provide the Licensor with: (i) all necessary co-operation in relation to this Licence; and (ii) all necessary access to such information as may be required by the Licensor, to the extent required to provide the Services, Software and Documents including but not limited to Licensee Data, security access information and configuration services; (b) without affecting your other obligations under this Licence, comply with all applicable laws and regulations with respect to your activities under this Licence; and (c) ensure that your network and systems comply with the relevant specifications provided by the Licensor from time to time.
1.6 The Licensor shall own all right, title and interest in and to all Licensee Data that is not personal data. This includes: (a) usage data, such as system logs, activity logs and performance metrics; (b) aggregated business data, such as usage trends, transaction volumes and operational metrics; and (c) anonymised data.
1.7 You undertake that: (a) the maximum number of Authorised Users that you authorise to access and use the Services, Software and the Documents shall not exceed the number of User Subscriptions you have purchased from time to time; (b) you will not allow or suffer any User Subscription to be used by more than one individual Authorised User unless it has been reassigned in its entirety to another individual Authorised User, in which case the prior Authorised User shall no longer have any right to access or use the Services, Software and/or Documents; (c) you shall permit the Licensor or the Licensor’s designated auditor to audit the Services to verify that your use of the Services, Software and Documents does not exceed the total number of User Subscriptions purchased. This audit may take place physically on the Licensee’s premises, or remotely, at the Licensor’s option, and the Licensor may deploy reasonable online audit tools via the Services for these purposes; (d) you shall supervise and control use of the Services, Software and Documents and ensure they are used by your employees only in accordance with the terms of this Licence; and (e) you shall comply with all applicable technology control or export laws and regulations.
1.8 If you wish to purchase additional User Subscriptions, you must notify us in writing or via your account on https://www.auca.com. We will evaluate such request for additional User Subscriptions and respond to you with approval or rejection of the request (such approval not to be unreasonably withheld). Where we approve the request, we will activate the additional User Subscriptions within 5 (five) working days of our approval of your request.
2. Restrictions
2.1 Except as expressly set out in this Licence or as permitted by any local law which is incapable of exclusion by agreement between the parties, you shall not: (a) attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the Software, Services and/or Documents (as applicable) in any form or media or by any means; or (b) attempt to de-compile, reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the Software or Services; (c) access all or any part of the Services, Software or Documents to build a product or service which competes with the Services, Software or the Documents; (d) use the Services, Software or Documents to provide services to third parties; (e) license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make the Services, Software or Documents available to any third party except the Authorised Users; or (f) attempt to obtain, or assist third parties in obtaining, access to the Services, Software or Documents, other than as provided under this Licence.
2.2 You shall not use the Services to: (a) distribute or transmit to the Licensor any Viruses or Vulnerability and shall implement procedures in line with Good Industry Practice to prevent such distribution or transmission; (b) store, access, publish, disseminate, distribute or transmit any material which: (i) is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive; (ii) facilitates illegal activity; (iii) depicts sexually explicit images; (iv) promotes unlawful violence; (v) is discriminatory based on race, gender, colour, religious belief, sexual orientation, disability; or (c) is otherwise illegal or causes damage or injury to any person or property, and we reserve the right to disable your access to the Services, Software and Documents with immediate effect for any breach of this clause 2.
3. Intellectual property rights
3.1 You acknowledge that all intellectual property rights in the Services, Software and Documents anywhere in the world belong to us or our licensors, that rights in the Services, Software and Documents are licensed (not sold) to you, and that you have no rights in, or to, the Services, Software or the Documents other than the right to use them in accordance with the terms of this Licence.
3.2 You acknowledge that you have no right to have access to any Software in source code form.
4. Charges and payment
4.1 You: (a) shall pay the Licence Fees to us for the User Subscriptions; (b) provide to us valid, up-to-date and complete credit card or direct debit details acceptable to us and any other relevant valid, up-to-date and complete contact and billing details as part of the registration process; and (c) hereby authorise us to take payment of the Licence Fees monthly in advance.
4.2 We shall be entitled to increase the Licence Fees in respect of the additional User Subscriptions purchased pursuant to clause 1.8 and will charge you the applicable pro rata amount for the additional User Subscriptions for the remainder of the relevant month in which such purchase is made based on our then-current prices unless otherwise agreed with you.
4.3 If we are unable to take payment of the Licence Fees on the relevant due date using the credit card or direct debit details provided by you, and without prejudice to any other rights and remedies we may have, we may disable your password, account and access to all or part of the Services and we will be under no obligation to provide any or all of the Services while the Licence Fees remain unpaid.
5. Limitation of liability
5.1 You accept responsibility for the selection of the Services to achieve your intended results and acknowledge that the Services, Software and Documents have not been developed or designed to meet or support any individual requirements you have, including any particular cybersecurity requirements you might be subject to, or any regulated activity that you may be engaged in, including the provision of an online intermediation service, an online search engine or service that facilitates online interaction between users (such as, but not limited to, a social media platform) (each a Regulated Activity). If you use the Services for any Regulated Activity you agree to comply with any requirements that apply to such Regulated Activity from time to time (including in any jurisdiction in which you operate or where the Regulated Activity is undertaken) and you shall defend, indemnify and hold us harmless against any loss or damage (including regulatory fines or penalties) costs (including legal fees) and expenses which we may suffer or incur as a result of your breach of this clause 5.1.
5.2 In particular, you expressly acknowledge and agree that we are not responsible for the accuracy or for verifying any of the content or data which you access or view as part of the Services.
5.3 We only supply the Services, Software and Documents for internal use by your business, and you agree not to resell the Services, Software or Documents for any purpose.
5.4 We shall not in any circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Licence for: (a) loss of profits, sales, business, or revenue; (b) business interruption; (c) loss of anticipated savings; (d) wasted expenditure; (e) loss or corruption of data or information; (f) loss of business opportunity, goodwill or reputation; or (g) any special, indirect or consequential loss, damage, charges or expenses.
5.5 Other than the losses set out in condition 5.4 (for which we are not liable), our maximum aggregate liability in each contract year under or in connection with this Licence whether in contract, tort (including negligence) or otherwise, shall in all circumstances be limited to an amount equal to 100% of the licence fees paid by you to us in the 12 (twelve) months immediately preceding the date on which the first event giving rise to the relevant claim (or series of connected claims) occurred. This maximum cap does not apply to condition 5.6.
5.6 Nothing in this Licence shall limit or exclude our liability for: (a) death or personal injury resulting from our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited by English law.
5.7 This Licence sets out the full extent of our obligations and liabilities in respect of the supply of the Services, Software and Documents. Except as expressly stated in this Licence, there are no conditions, warranties, representations or other terms, express or implied, that are binding on us. Any condition, warranty, representation or other term concerning the supply of the Services and Documents which might otherwise be implied into, or incorporated in, this Licence whether by statute, common law or otherwise, is excluded to the fullest extent permitted by law.
6.Term and termination
6.1 This Licence shall commence on the date on which you click to accept these terms and continue on a rolling monthly basis until terminated as provided in this clause 6.
6.2 You may terminate this Licence by cancelling your subscription onhttps://www.auca.com and such termination shall take effect from the end of the month in which you opt to cancel your subscription.
6.3 We may terminate this Licence immediately by written notice to you if you commit a material or persistent breach of this Licence which you fail to remedy (if remediable) within 14 days after the service of written notice requiring you to do so.
6.4 On termination for any reason: (a) all rights granted to you under this Licence shall cease; and (b) you must immediately cease all activities authorised by this Licence.
7. Communications between us
7.1 We may update the terms of this Licence at any time on notice to you in accordance with this condition 7. Your continued use of the Services, Software and Documents following the deemed receipt and service of the notice under condition 7.3 shall constitute your acceptance to the terms of this Licence, as varied. If you do not wish to accept the terms of the Licence (as varied) you must immediately stop using and accessing the Services, Software and Documents on the deemed receipt and service of the notice.
7.2 If we have to contact you, we will do so by email or by pre-paid post to the address you provided in accordance with your registration of the Services.
7.3 Any notice: (a) given by us to you will be deemed received and properly served 24 hours after it is first posted on our website, 24 hours after an email is sent, or three days after the date of posting of any letter; and (b) given by you to us will be deemed received and properly served 24 hours after an email is sent, or three days after the date of posting of any letter.
7.4 In proving the service of any notice, it will be sufficient to prove, in the case of posting on our website, that the website was generally accessible to the public for a period of 24 hours after the first posting of the notice; in the case of a letter, that such letter was properly addressed, stamped and placed in the post to the address of the recipient given for these purposes; and, in the case of an email, that such email was sent to the email address of the recipient given for these purposes.
8. Events outside our control
8.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Licence that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in condition 8.2.
8.2 An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation failure of public or private telecommunications networks.
8.3 If an Event Outside Our Control takes place that affects the performance of our obligations under this Licence: (a) our obligations under this Licence will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control; and (b) we will use our reasonable endeavours to find a solution by which our obligations under this Licence may be performed despite the Event Outside Our Control.
9. How we may use your personal information
9.1 Under data protection legislation, we are required to provide you with certain information about who we are, how we process the personal data of those individuals who use the Services, Software and the Documents and for what purposes and those individuals’ rights in relation to their personal data and how to exercise them. This information is provided at https://wwww.auca.com/privacy-policy and it is important that you read that information.
10. Other important terms
10.1 We may transfer our rights and obligations under this Licence to another organisation, but this will not affect your rights or our obligations under this Licence.
10.2 You may only transfer your rights or your obligations under this Licence to another person if we agree in writing.
10.3 This Licence constitutes the entire agreement between us and supersedes and extinguishes all previous and contemporaneous agreements, promises, assurances and understandings between us, whether written or oral, relating to its subject matter.
10.4 You acknowledge that in entering into this Licence you do not rely on and shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this Licence.
10.5 You agree that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Licence.
10.6 A waiver of any right or remedy is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy.
10.7 A delay or failure to exercise, or the single or partial exercise of, any right or remedy does not waive that or any other right or remedy, nor does it prevent or restrict the further exercise of that or any other right or remedy.
10.8 Each of the conditions of this Licence operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.
10.9 This Licence, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both irrevocably agree to the exclusive jurisdiction of the courts of England and Wales.