Last updated on 23 March 2026
Auca is committed to preserving the privacy of all visitors to www.auca.com (“our website”). This privacy statement outlines our practices regarding how we collect, use, and protect your information. Auca fully respects your right to privacy and complies with applicable data protection laws, including the General Data Protection Regulation 2016/679 (“GDPR”), UK GDPR and other relevant legislation.
By using this website, you consent to the terms outlined in this privacy statement. Please read it carefully to understand how we handle your information.
We collect personal information that you voluntarily provide when:
Where you upload documents through our platform (such as identification documents, proof of address, business registration documents, or other verification materials), we may collect and process the personal information contained in those documents. This information may be used to verify your identity, facilitate account creation and onboarding, perform due diligence, and comply with applicable legal or regulatory obligations.
Uploaded documents may be reviewed internally and will be shared with relevant selling partners, verification providers, or service providers involved in the account opening or compliance process. We process this information on the basis of contract performance, compliance with legal obligations, and our legitimate interests in operating and protecting our platform.
We retain uploaded documents only for as long as necessary to fulfil these purposes, including compliance with legal, regulatory, audit, or record-keeping requirements.
If you decide that you no longer wish for us to hold or use your information, or if your information becomes outdated, please notify us. We will update or delete your information within a reasonable timeframe, in accordance with applicable legal requirements.
When you visit our website, certain non-personal data may be collected automatically, such as:
This information is collected on a statistical, aggregate basis and is used to improve the functionality of our website.
We use the information you provide to:
We do not sell, rent, or distribute your personal information to third parties unless required by law or with your explicit consent.
Cookies are small files stored on your device to enhance your experience on our website. Cookies help us:
You can adjust your browser settings to refuse cookies. However, disabling cookies may affect the functionality of our website.
By continuing to use our website, you consent to the use of cookies as outlined in this statement. You can withdraw this consent by adjusting your browser settings and clearing your cookies.
Some cookies on our site may be set by third parties, such as analytics providers. For example, Google Analytics may collect data about website usage. You can review their privacy policy at: Google Analytics Privacy Policy.
We may share anonymized, aggregate data with third parties for research or analytical purposes. However, this data will not identify you personally. Personal data will only be shared if required by law or with your consent.
We implement robust technical and organizational measures to protect your personal information from unauthorized access, accidental loss, or destruction. Our security practices include:
We regularly review and update our security measures to ensure compliance with applicable laws.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.
You have the right to:
To make a request, contact our Data Protection Officer using the contact details below.
Our website may contain links to third-party websites. Auca is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any linked sites.
While we strive to ensure the accuracy of the information on our website, Auca is not responsible for errors, omissions, or any loss or damage resulting from the use of the site or its content.
If you have concerns about how your data is processed or questions about this privacy statement, please contact us by email at dpo@auca.com.